Even the expert is amazed - From the curious world of yacht damage
Boat & Yacht Insurances
Even the expert is amazed - From the curious world of yacht damage
Pantaenius is rarely involved in motor vehicle claims. But not in this case. Due to the carelessness of a driver who forgot to pull the handbrake, his small car rolled across the harbor apron in Glückstadt. It came as it had to, the car landed in the water - at least almost. Just behind the quay edge, it parked high and dry on a sluice and got stuck with the front end in a tucker boat. Hard to believe, but the car was actually recovered undamaged. Pantaenius paid for the damage to the boat and was reimbursed by the car insurer. There is nothing that does not exist.
A small selection from the rich fund Every day, the claims department at Pantaenius deals with a wide variety of insurance claims, from minor paint damage to total loss. Some of these cases are so bizarre that they continue to amaze even the most experienced claims experts. Here is a small selection from the rich fund of curiosities.
A rocky affair So much ingenuity came as a surprise to the Pantaenius claims department: after a Hunter Legend 450 collided with a rock not far from the Greek island of Simi, its tip broke off and got stuck in the bow. Now good advice was expensive - or not. Because of the size of the hole and the heavy water ingress, the skipper decided to close the leak without further ado, including a stone under water.
A MacGyver-like decision that probably prevented the yacht from sinking. After a detailed inspection by a Pantaenius employee, the yacht was taken to a shipyard under the escort of a safety boat, which craned the shipwrecked vessel, including its stony appendage, out of the water. All's well that ends well.
Motor yacht stolen back Lars Larsen, claims expert at Pantaenius Denmark, receives an excited call from a customer who wants to report the theft of his yacht, which is not nice, but unfortunately not unusual at first. In this case, it was a Nimbus 250 motor yacht that disappeared from a marina in Copenhagen. The same day, a wanted letter was sent to the worldwide Pantaenius network of over 35,000 contacts, including harbor masters, shipyards, service companies, pilots and port authorities.
Just four days later, Larsen received a tip that the ship had been seen on a trailer in the port of Dragør. Let's go, he thought, and immediately set off in a truck with its own crane boom. After making sure that it really was the missing motor yacht, and after consulting with the police, he unceremoniously hooked up the stolen goods and loaded them onto his truck. We would have loved to see the faces of the thieves when they realized that the stolen boat had been "stolen" from them.
Chief treatment by accident A charter skipper was lucky in his misfortune during a sailing trip in the Croatian Adriatic. Due to a rapidly approaching thunderstorm, his Bavaria 47 became stranded on the coast of the vacation island of Krk. He immediately notified the claims department of Pantaenius in Hamburg. The employees quickly switched gears: weren't colleagues on vacation in Croatia at the time?
And indeed: Holger Flindt, Head of the Claims Department, Gösta Dosse, Head of Finance and Accounting, Michael Kurtz, Managing Director of Pantaenius Monaco, and other colleagues took a short break on their annual motorcycle trip just ten minutes away from the accident site. The Pantaenius bikers immediately set off, and so the charter company had the fortuitous pleasure of exclusive chief treatment. Just one hour later, the recovery was organized. It really doesn't get any faster than that.
